To absolutely no one’s surprise, Chick-fil-A has once again been crowned as America’s favorite restaurant for the ninth consecutive year.
For the latest American Customer Satisfaction Index (ACSI) survey, which measures the attitudes of Americans towards major restaurants, gave Chick-fil-A an impressive total score of 85, a slight increase from last year’s score of 83. Just behind them is Jimmy John’s, which received a score of 84, making it a close competitor. Fast food giants KFC, Papa John’s and four restaurants — Domino’s, Five Guys, Pizza Hut and Starbucks — tied for fifth place with a score of 78. McDonald’s, on the other hand, finished last with a score of 69.
“The popular chain continues to set the standard with its exceptional combination of food, service and technological quality,” ACSI wrote in a news release.
Chick-fil-A’s website proudly displays their conservative Christian principles, stating their purpose is to “glorify God by faithfully stewarding all that is entrusted to them” and positively influencing everyone who comes in contact with the brand.
